Be sure, we always try to solve these problems as soon as possible. Please check your package for visible damage at the time of acceptance. With your signature, you confirm the carrier that you have received the package in perfect condition and that you are satisfied with its quality.
If the parcel is damaged outside, it is better to refuse the acceptance or accept the parcel only after consulting with the support of the carrier. If your portraits are damaged or if you find out other defects, please take a photo of them and send the photos by e-mail to email@example.com.
A return of the goods by post is rarely necessary and will be organized by us.
Please do not send the goods back to us under any circumstances.