How are the orders proceeded by Interico.art?
After receiving your order, we will carefully prepare the digital picture and adapt it to the chosen size. In this way, we can guarantee that you will be satisfied with the picture that will be transferred to the canvas at the end.
- To adapt a digital sketch to a chosen size our designer needs about 2-3 working days.
- As soon as you have fulfilled the payment for a whole picture, the picture will be priduced within 2-3 working days and sent to you.
- The delivery time is usually 3-7 working days. You are free to contact the delivery company for detailed information.
Can Interico.art send the portrait to my relative/friend as a present?
If you order a wall picture as a gift, we can also send it to the address of the recipient.
Therefore, the delivery address may differ from the billing address of the customer.
In this case, please also indicate the accurate name and correct surname of the recipient.
What should I do if my package is spoilt while shipping?
Be sure, we always try to solve these problems as soon as possible. Please check your package for visible damage at the time of acceptance. With your signature, you confirm the carrier that you have received the package in perfect condition and that you are satisfied with its quality.
If the parcel is damaged outside, it is better to refuse the acceptance or accept the parcel only after consulting with the support of the carrier. If your portraits are damaged or if you find out other defects, please take a photo of them and send the photos by e-mail to online@interico.art.
A return of the goods by post is rarely necessary and will be organized by us.
Please do not send the goods back to us under any circumstances.
Where do you ship from?
Our production office is currently based in Cologne. We deliver our pictures to all EU-countries, Switzerland and UK. The current shipping costs vary from 8 to 12 euro.
Delivery period is 2-7 business days after pictures production.You are free to contact the delivery company for detailed information.
Do you deliver wall pictures to my country?
We deliver paintings by post and DHL to:
- Germany,
- Austria,
- Luxembourg,
- France,
- Switzerland
- Belgium and
- Netherlands and
other 🇪🇺-countries.
Delivery costs range from 4.99 to 12.99 € and depends on the size of the picture and the country of delivery.
Delivery period is 2-7 business days after pictures production.You are free to contact the delivery company for detailed information.
Other inquiries? Let's chat
Please email us at info@interico.art